Version 1.0 | August 2026
1. Our Commitment
Shift Happens respects your privacy and is committed to protecting personal information entrusted to us.
We process personal information in accordance with applicable South African law, including the Protection of Personal Information Act 4 of 2013 (POPIA).
2. Responsible Party
Integrative Energy Kinesiology (Pty) Ltd
Trading as Shift Happens – A Space for Learning
Registration Number: 2024/161268/07
3. Information Officer
Jennifer Halkett
Registered Information Officer
Deputies:
- Bianka Schulz Wasserman
- Andrew Francis Winer
4. Information We May Collect
Depending on your interaction with us, we may collect:
- name;
- contact details;
- address;
- date of birth;
- billing information;
- payment information;
- enrolment information;
- course information;
- attendance records;
- qualifications/prerequisites;
- assessment information;
- correspondence;
- photographs;
- recordings; and
- technical website information.
5. Why We Collect Information
We may process information to:
- administer enrolments;
- process payments;
- provide courses;
- maintain student records;
- issue certificates;
- communicate with students;
- provide customer support;
- manage our business;
- improve our services;
- comply with legal requirements; and
- conduct lawful marketing.
6. Special Personal Information
We do not generally require students to provide special personal information.
Where such information is voluntarily provided, it will be handled in accordance with POPIA and applicable law.
7. Payment Providers
We use or intend to use PayFast to process online payments.
Information necessary to process transactions may be shared with the payment provider.
Shift Happens does not intend to store complete credit or debit card details.
8. Teachable
Some online courses are delivered through Teachable.
Information required to create and administer a student’s account may be processed by Teachable.
9. Google Analytics and Meta Pixel
Our website uses:
- Google Analytics for website analytics; and
- Meta Pixel for website interaction and marketing measurement.
Other technologies are:
(To be confirmed by website team before publication.)
10. Third-Party Service Providers
We may use service providers for:
- payment processing;
- hosting;
- online learning;
- email;
- analytics;
- technology;
- accounting;
- cybersecurity; and
- other legitimate business purposes.
11. International Transfers
Some service providers may process information outside South Africa.
Where applicable, we will take reasonable steps to ensure that such processing complies with POPIA.
12. Retention
We retain personal information only for as long as reasonably necessary or as required or permitted by law.
13. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure or destruction.
14. Data Breaches
Where required by law, we will take appropriate action and notify affected parties and/or the Information Regulator.
15. Your Rights
Subject to applicable law, you may have rights to:
- access your personal information;
- correct inaccurate information;
- request deletion where permitted;
- object to certain processing;
- withdraw consent where applicable; and
- object to direct marketing.
16. Direct Marketing
Where electronic direct marketing is sent, Shift Happens will comply with applicable POPIA requirements and provide an appropriate means of opting out.
Transactional communications may still be sent where necessary to administer an existing relationship.
17. Children’s Information
Shift Happens primarily provides educational services to adults.
Where children’s information is processed, appropriate measures will be taken to comply with POPIA.
18. Photographs and Recordings
Where identifiable individuals are used in promotional photographs or recordings, appropriate consent will be obtained where required.
19. Privacy Complaints
Privacy complaints may be directed to:
Jennifer Halkett
Information Officer